Thank you for shopping at TheOldSkin, your premium destination for leather bags. We are committed to providing you with the best shopping experience, including a smooth and reliable shipping process. Please take a moment to read through our shipping policy.
Shipping Timeframe: Orders placed on TheOldSkin are typically processed within 1-2 business days. After processing, your order will be shipped and delivered within an estimated 6-7 business days. Please note that these timeframes may vary due to factors beyond our control, such as shipping carrier delays or unforeseen circumstances.
Shipping Rates: We offer competitive shipping rates based on your location and the weight of your order. Shipping costs will be calculated and displayed at checkout before you finalize your purchase.
Order Tracking: Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment and get real-time updates on its whereabouts.
Shipping Locations: We currently offer shipping within the United States. Unfortunately, we do not offer international shipping at this time. We apologize for any inconvenience this may cause.
Shipping Carriers: We partner with reputable shipping carriers to ensure your order is delivered safely and promptly. Our primary carriers include [Carrier Name 1] and [Carrier Name 2].
Delivery Address: Please ensure that the shipping address provided during checkout is accurate and complete. We cannot be held responsible for delays or issues resulting from incorrect or incomplete address information.
Order Changes and Cancellations: If you need to make changes to your order or cancel it after it has been placed, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that we may not be able to make changes if your order has already been shipped.
Shipping Delays: While we strive to meet our estimated delivery timeframes, there may be instances where factors beyond our control, such as weather conditions or carrier delays, could result in extended delivery times. We appreciate your understanding in such situations.
Lost or Damaged Shipments: In the rare event that your order is lost or damaged during transit, please contact our customer support team. We will work with the shipping carrier to resolve the issue and ensure you receive a satisfactory resolution.
If you have any further questions or concerns about our shipping policy, please don’t hesitate to contact our customer support team at [customer support email/phone number]. Your satisfaction is our priority, and we are here to assist you in any way we can.
Thank you for choosing TheOldSkin for your leather bag needs!