Information We Collect:
- Personal Information: When you create an account or make a purchase, we collect your name, email address, shipping address, and billing information.
- Transaction Data: We collect information related to your purchases, including order details, payment method, and transaction history.
- Communication: We may retain records of your interactions with us, such as emails, chats, and customer support inquiries.
- Device and Usage Information: We gather information about your device, browser type, IP address, and browsing behavior on our website.
How We Use Your Information:
- Order Fulfillment: We use your personal and transaction information to process your orders, arrange shipments, and provide customer support.
- Communication: We may use your email address to send order confirmations, updates, and promotional materials, if you opt in to receive them.
- Improvement and Analytics: We analyze usage data to enhance our website, offerings, and user experience. This data helps us understand customer preferences and tailor our services accordingly.
- Legal Compliance: We may use your information to comply with legal obligations, such as tax reporting and fraud prevention.
- Security Measures: We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
- Third-Party Services: We use trusted third-party services (e.g., payment processors) to securely handle transactions and store data. These services have their own privacy policies.
Cookies and Tracking:
- Access and Correction: You can access, update, or correct your personal information by logging into your account or contacting us.
- Data Removal: You can request the deletion of your account and personal information. Please note that some data may be retained for legal or administrative purposes.
If you have questions, concerns, or requests related to your privacy or this policy, please contact us at [customer support email/phone number]. Your trust and satisfaction are our top priorities at TheOldSkin.